Legal
Privacy
The short version: we collect what you send us, we use it to reply to you and arrange your gift. WhatsApp handles your messages, and delivery details may be shared with the courier.
What we collect
The gift enquiry form prepares a WhatsApp message in your browser. It does not submit your details to a website form service. When you continue, your draft is passed to WhatsApp; we receive your message and WhatsApp contact details only when you send it. WhatsApp processes information under its own privacy policy.
Why we collect it
Solely to reply to your enquiry and, if you become a client, to deliver the work you have asked for. We do not sell, rent or share your details with anyone for marketing.
Gift recipients
If you ask us to deliver a gift, we collect the recipient's name and delivery address. We use that information only to fulfil and deliver the gift, share it only with the courier handling the delivery, and delete it once the delivery is complete.
How long we keep it
Enquiries that do not become projects are deleted after twelve months. Project records are retained for as long as we have a legal or accounting obligation to keep them.
Cookies and analytics
This website stores your theme and animation preferences locally in your browser. These preferences are not used for tracking. This website does not set advertising or tracking cookies. If we add privacy-respecting analytics, it will be a cookieless, aggregate-only service that cannot identify you individually.
Your rights
You can ask us at any time for a copy of what we hold about you, ask us to correct it, or ask us to delete it. Contact us on WhatsApp to make your request.
Questions about any of this? Message us on WhatsApp at 03049064472.
